Leads message at 11 PM. You reply at 10 AM.
By then they've booked a test drive at the showroom down the road.
Buyers message three showrooms at once and go with whoever answers first. Reply.la answers every enquiry in seconds, finds out who is ready to buy, and hands them to your sales advisor. Day or night.
Start free, no card needed.
Sound familiar?
The problem starts the moment a buyer taps "Chat on WhatsApp".
By then they've booked a test drive at the showroom down the road.
Stock, price, loan, location. The same questions eat the hours meant for selling.
Every lead gets the same attention, so the ready buyers wait in the queue.
Nobody has time to chase them, so warm buyers go cold.
Watch it work
On the left, what your buyer sees. On the right, everything Reply.la does behind the scenes.
How Reply.la fixes it
Problem Buyers wait hours for a simple answer
Give Reply.la your stock list, prices, loan packages and showroom details once. It answers questions about any car on your lot, 24/7, in Malay or English, the way your best advisor would.
Problem Window shoppers get as much time as buyers
While it chats, Reply.la asks what your advisors would ask: which model, cash or loan, any trade-in, and when they plan to buy. It remembers every answer and labels the lead, so your team starts the day with the hottest buyers.
Problem Your best leads are buried in hundreds of chats
Every buyer who messages lands on your CRM board. When the AI labels someone a hot lead, their card moves to that column by itself. Your advisors skip the scrolling and start with the Hot Lead column.
Problem Checking how sales are going means digging through the dashboard
Connect ChatGPT or Claude to Reply.la through MCP. Ask how many buyers messaged this week, get a list of your hottest leads, or tell it to update your chatbot, in plain words. You choose what it may see and change.
MCP for AI Agents is included in the Business plan. More Info
Problem A ready buyer is waiting and nobody knows
The moment a buyer asks for a test drive, a final price or a real person, Reply.la pauses and alerts your team with a summary of the lead. Leads rotate between advisors, so nobody sits unanswered.
Problem Buyers go quiet and nobody chases them
When a buyer stops replying, Reply.la follows up on its own with a message that fits their chat: the car they liked, the loan question they left open, or a nudge to come for a test drive.
Problem The car they wanted arrived. Nobody told them.
Every buyer is labelled by the car and budget they asked about. When a matching unit comes in, message exactly those people in one go, through the official WhatsApp API.
Built for showrooms
The AI gets the headlines. These are the parts your showroom will lean on every day.
The number buyers already saved stays the same. Keep using the WhatsApp Business app on your phone while the AI answers on that same number.
The whole sales team works from one inbox. Search a buyer's past chats, get alerted to new messages, and see which chats are still inside the 24-hour window.
More InfoA real "typing…" bubble and a natural pause before replying. Long answers about specs and loan packages arrive in the right order.
Buyers send a walkaround video of their old car, a photo of a model they saw, a voice note or a scanned payslip. The AI works with all of it.
Buyers from your click-to-WhatsApp ads get a reply to their very first message, and you see which ad each lead came from.
Usage broken down by feature and a clear cost per lead, so you can weigh it against what you spend on ads.
Get alerted if your showroom number disconnects (with the reason), tokens run low, or the AI wasn't sure about an answer.
A board with a column for each stage. Cards move by themselves when the AI labels a buyer, so your hot leads always sit in one place.
More InfoSend leads into your DMS or CRM with the REST API and webhooks, or ask ChatGPT or Claude about your leads through MCP.
More InfoPut Reply.la on your showroom's WhatsApp. Start free, no card needed.