Enterprise · Done-for-you setup

We build it around your business, and set it all up for you

You focus on closing sales. Our expert team configures Reply.la, trains the AI on your business, and hands it over 100% ready to use.

Reply.la expert team100% custom setupFast setup

Free consultation, limited slots!

The mindset

Which one feels like you right now?

Three mindsets we hear most from business owners. Check which one hits hardest.

Setting up an AI chatbot yourself feels hard?

AI brain, knowledge base, flows, WhatsApp integration, so much to configure. One wrong setting and the bot replies nonsense to customers. Day 3, still stuck on step one.

Want a quality chatbot without wasting time?

Hiring a freelancer is a gamble, portfolios that look like they discovered ChatGPT yesterday. Pay RM2,000, get amateur work. No way to verify quality.

Want high-converting WhatsApp, fast?

DMs pour in from your ads but nothing converts. The longer setup drags, the more sales leak away.

The solution

Our team handles everything, from zero to a chatbot that closes hundreds of leads a day

From technical configuration to staff training, we take care of it all. You just provide your business info; we handle the rest.

Set up Reply.la + train the AI

We connect your WhatsApp Business to Reply.la, configure every flow, and train the AI on your own business info. Your bot speaks fluently about your products, not generic answers.

  • Connect WhatsApp Business / WABA
  • Train the AI in your business’s tone & voice
  • Set up flows for sales, support & FAQ

Build the knowledge base & FAQ

We organise all your key business info (products, pricing, policies, SOPs) into the AI brain. Whatever customers ask, the bot knows. No more staff repeating the same answer 100 times a day.

  • Compile your FAQ + products + policies
  • Structure the data so the AI understands
  • Test accuracy before go-live

Auto-reply + handover to staff

The AI handles 80% of common questions automatically. When a customer wants a human or a complex case comes up, the system auto-escalates to your staff, without the customer feeling ignored.

  • 24/7 auto-reply for common questions
  • Smart routing, escalate when needed
  • Notification setup for your team

1-on-1 training session

Once setup is done, we train you and your staff to use the dashboard, view conversations, edit the AI brain, monitor sales. Live session (Zoom), ask us anything.

  • Live dashboard walkthrough
  • How to update the AI brain yourself
  • Q&A until everyone gets it
Also for enterprise:Custom integrationsDedicated account managerPriority support + SLACustom volume limits

How we work

4 steps from sign-up to go-live

Transparent and organised, you know exactly what we’re doing at every phase.

  1. 1
    30–45 min

    Consultation call

    We understand your business, customers, DM volume, and goals, then quote a custom price (a 1-branch business ≠ a 20-branch business).

  2. 2
    1 working day

    Setup & integration

    We connect Reply.la with your WhatsApp Business, configure flows, and build the foundation. You don’t touch anything technical.

  3. 3
    1–2 working days

    Train AI + quality check

    We feed all your info into the AI brain and test again and again (accurate replies, right tone, objections handled) before go-live.

  4. 4
    30 min + ongoing

    Go-live + your training

    Your bot goes live on WhatsApp. We run a short training for your team, everyone knows the dashboard before we hand over.

Who it’s for

Is this service for your business?

If you get a lot of DMs or WhatsApp messages daily and your staff are tired of replying manually, yes, this is for you.

Clinics & healthcare

Book appointments, answer patient questions, automated follow-ups.

E-commerce & online stores

Handle a flood of DMs after ads, qualify leads, close sales automatically.

F&B & restaurants

Take orders via WhatsApp, answer menu/pricing, table bookings.

Property & real estate

Qualify buyer leads, send unit info, schedule viewings.

Agencies & service businesses

Onboard clients, answer inquiries, automate follow-up & quotations.

Sales teams

Free your staff from manual replies, they focus on closing, the bot handles warm-up.

Maybe not a fit if: you get under 5 WhatsApp messages a day · you’d rather set it up yourself and learn prompt engineering (Reply.la has a self-serve plan) · WhatsApp isn’t your main customer channel.

Expert team vs DIY

Set it up yourself, or let the experts do it

The difference you’ll feel from day one.

Setup time
2–4 weeks of trial & error
Done for you, 1 week to 1 month by complexity
Training the AI
You learn prompt engineering
Expert team handles it, fluent from day one
Knowledge base
Compile & structure it yourself
We extract, structure & upload
Quality assurance
No idea if the bot is right or not
Multiple rounds of testing before go-live
When problems hit
Contact support, wait for a reply
Direct line to the setup team, we fix it
ROI timeline
Maybe 2–3 months to optimum
Productive from day one of go-live

What users say

Real results from users of our AI chatbot system

📈 50K per blast
“Following up customers is so easy now. Out of a 16k blast, sold 450 parcels, average RM110 each. That’s 50K from one blast!”
Ummi Kaftan business
📈 Recover RM2K
“Auto follow-up for cancelled orders is live, recovered RM2K in cancelled orders today that would’ve been left behind.”
Tuan Hasbullah E-commerce & Marketing Specialist
📈 3.24% conversion
“After the first campaign, alhamdulillah a 3.24% conversion rate. Good for a start, and a solid benchmark for the next one.”
Tuan Amin Muqtadir Rosli Digital Marketer
📈 Support 10/10
“Setup service was lightning fast. Saved time, money and brainpower. Support-wise, 10/10, fast & user friendly.”
Tuan Imran E3 Oil
📈 Fully automatic
“Makes blasting to many customer numbers easy, and the best part, once it starts it runs automatically, no monitoring needed.”
Taufik Naaim Nurpay Technologies
📈 Sales rising
“Sales keep rising thanks to the follow-up system, past customers aren’t left behind. I follow up my database far more effectively now. Wish I’d known earlier!”
Muhammad Nur Rahman Digital Marketer
500+

businesses have grown sales to 5–7 figures with our system. Reply.la is the AI upgrade of Wasapbot, built on 4 years of experience at Wasapbot.my.

Beyond WhatsApp

Need a custom AI agent, not just WhatsApp? We build those too.

Our team’s expertise goes well beyond WhatsApp chatbots. We design and build custom AI agents around your workflows, internal tools, multi-channel customer support, lead qualification, data automation, API & CRM integrations, and more. If it involves AI, tell us what you need.

Custom AI agentsMulti-channel supportWorkflow automationInternal AI toolsAPI & CRM integrations
Contact us

FAQ

Frequently asked questions

How much does the setup service cost?

Pricing depends on the customization you need.

How long does setup take?

It depends on the project's complexity, usually 1 week to 1 month.

Is there a monthly fee too?

The setup is a one-time service. Reply.la itself runs on a subscription, we’ll walk you through the plan that fits during the consultation.

After setup, can I edit the AI myself?

Yes. In the 1-on-1 training we show you how to view conversations, update the AI brain, and monitor sales, so you’re fully in control.

I’m not technical at all, is that okay?

Totally fine, that’s the whole point. We handle everything technical. You just provide your business info, and we train your team to use the dashboard afterward.

What’s the difference between DIY and the expert team?

DIY means weeks of trial and error, learning prompt engineering, and no way to verify quality. With us: done for you in 1 week to 1 month by complexity, a bot fluent from day one, multiple rounds of QA, and a direct line to fix issues.

What if the bot doesn’t perform as promised?

We test through multiple rounds before go-live, and you have a direct line to the setup team. If something’s off, we fix it, we don’t hand over until it’s ready.

Can I see real examples of the results?

Yes, see the testimonials above from real users, or ask during the consultation and we’ll show you examples relevant to your industry.

Free consultation, our team will call you

Fill in the form. Within 24 hours our team will call you, 30 minutes to understand your business and propose a setup that fits. No hard sell, no commitment.

Ready when you are

Ready to hand it off to the experts?

Book your free consultation, limited slots. Our team calls you within 24 hours.

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